| Instant
Retrieval |
Access and
instantly replay recordings directly
from your desktop. Email recordings with
one click. |
Real-Time
Monitoring |
Listen to
calls as they occur. Last Call search
function goes to the beginning of a call
in the progress or checks the previous
call of an agent who is not on the phone. |
| Voice and
Report Archival |
Unlimited
storage for call recordings and critical
data. |
| Control
Tower |
Centralized
management with robust security controls.
Single-point administrative control with
user-defined privileges. |
| Digital
Signature |
Verify authenticity
and ensure recordings are not tampered
with or altered. |
