HigherGround's Capture-911™ is a voice logging and radio transmission recording solution developed specifically to meet the compliance requirements and liability protection needs within the public safety communications market. Full-time recording is mandatory to comprehend and transcribe information and ensure dispatchers respond correctly to callers, provide appropriate assistance and follow procedures.
| Features | Benefits | |
| ANI/ALI Collection | Attaches caller number and location to call recordings | |
| Instant Retrieval | Access and instantly replay recordings from the desktop | |
| Voice Archival | Access archived calls quickly and easily | |
| Search-Engine Based | Over a dozen search options for quick retrieval of recordings | |
Capture-911™ offers online storage for instant desktop access to recordings and removable hard drives for easy-to-access archived data. Users can differentiate calls by tagging them with customized public safety attachments for optimal analysis and fast reporting.
Create a public safety system that will meet and exceed your expectations with optional modules including Report Commander Pro™, Agent Evaluator, DTMF, Ring Counter and Screen Capture.